Start Here
¶ Orientation and handover
Begin here before changing code or touching production. These pages explain what ReplyBox is, what rules matter, and how to onboard safely.
Wiki navigation
Follow this route through the ReplyBox wiki. Start with orientation, then move through product behavior, architecture, developer work, integrations, release process, operations, security, and roadmap notes.
Start Here
Begin here before changing code or touching production. These pages explain what ReplyBox is, what rules matter, and how to onboard safely.
Product Guide
Feature guides for the inbox, messaging, channels, CRM, broadcasts, calls, Reply Copilot, and supporting product workflows.
Architecture
System shape, repository structure, transport boundaries, queues, realtime events, storage, tenancy, connector behavior, and sync designs.
Developer Guide
Local setup, backend, frontend, connector work, migrations, tests, coding conventions, and the feature workflow for maintainers.
API and Integrations
Public REST API, webhooks, tokens, Toppie integration docs, payroll bridge behavior, and UtopiaSpace SSO notes.
Deployment and Release
DigitalOcean, Vercel, release workflow gates, release checklist, Alembic split-head handling, rollback guidance, and shipped history.
Operations
Runbooks, troubleshooting, known production behavior, stuck sends, media RCA, tag drift, queue backlog, routing issues, and pgweb access.
Security
Security overview, secrets, internal HMAC, authentication, RBAC, media/session encryption, webhook signatures, and open security items.
Roadmap and Maintenance
Master plan, known gaps, branch cleanup, backup and replication planning, and future architecture notes for later maintainers.
Reading order
For new maintainers, follow the route from top to bottom. For production incidents, jump straight to Operations, then cross-check Deployment and Security before making changes.